Welcome to Grand Windsock Bonaire

A very warm welcome to our beautiful resort!

Our apartments and villas have been thoughtfully furnished and equipped with everything you need for a comfortable stay. We want all our guests to enjoy their time here while helping us keep our accommodations beautiful, clean and comfortable.

We therefore kindly ask you to observe the following house rules. They are designed to make your stay, and that of our other guests, as pleasant, safe and relaxing as possible.

Inventory

All items provided in an apartment or villa belong to that accommodation and must not be taken to another unit.

This includes kitchen utensils, cutlery, pots and pans, chairs, tables, barbecues, sun loungers and other furniture.

Please treat all items provided with care.

Arrival and Departure

Check-in is available from the stated check-in time. On your departure day, please vacate your accommodation no later than the agreed check-out time.

Before leaving, please leave your accommodation tidy and return any keys, access cards and other items in accordance with the instructions provided.

Parking and Traffic

A maximum of two cars may be parked at each accommodation. Additional vehicles may be parked in the designated parking spaces between the apartment buildings.

A low speed limit applies throughout the resort. Please drive at walking speed and always be mindful of pedestrians, children and other road users.

Park only in designated spaces. Emergency routes, passageways and accommodation entrances must remain clear at all times.

Visitors

Visitors are welcome provided they follow the house rules and do not disturb other guests.

The lead guest is responsible for the conduct of visitors they invite onto the resort, to the extent permitted by applicable law.

Overnight stays by persons who are not registered guests are only permitted with prior approval from Grand Windsock Bonaire.

Decorations and Celebrations

Celebrating a special occasion during your stay?

Please do not use adhesive tape, glue or other adhesives to attach garlands or decorations to walls, doors, furniture or other surfaces. This helps prevent damage to paintwork and interiors.

Balloons, garlands and other decorations must be removed and disposed of immediately after the celebration.

Confetti and similar materials are not permitted. This prevents plastic and other materials from blowing into our gardens, pools or the sea.

Celebrations are welcome as long as they do not disturb other guests.

Furniture and Furnishings

Please take good care of the furniture, appliances and other items in your accommodation.

Help us prevent stains, damage and unnecessary wear to cushions, sofas and other furniture, both indoors and outdoors.

Furniture and other items must not be moved to other accommodations or areas of the resort without permission.

Damage and Missing Items

Please report any damage, missing items or faults involving your accommodation, its contents or other resort property as soon as possible.

If damage or loss is caused by a guest, fellow guest or visitor, the actual costs of repair, replacement or additional cleaning may be charged to the guest who is legally responsible.

Waste and the Environment

Please dispose of waste in the designated bins and outdoor waste containers.

Due to the warm climate, please do not leave food waste in the kitchen bin for more than two days.

Kitchen waste may be placed in the designated outdoor waste containers.

Where possible, please separate glass, fruit and vegetable waste, and plastic. Our team will empty the outdoor waste containers.

We also ask you to use water, electricity and air conditioning responsibly and help keep the resort and surrounding environment clean.

Toilets

Do not flush cleaning wipes, sanitary pads, tampons, toilet fresheners or any other waste down the toilet.

Please use the pedal bins provided in the bathrooms. This helps prevent blockages and damage to the sewage system.

Central Swimming Pool

The sun loungers and side tables at the central swimming pool are intended for use in the pool area only and must not be taken to the accommodations.

Please use the pool and surrounding area in a way that is safe and enjoyable for everyone.

Always follow the pool rules displayed on site and any instructions given by our team.

Private Pools and Glassware

For everyone's safety, glassware is not permitted around the central swimming pool or the villas' private pools.

Please use only plastic or other shatterproof plates, cups and glasses around the pools.

Always clean up food, packaging and other waste after use.

Children

Parents and guardians are responsible for children under their supervision while at the resort.

Children must not use swimming pools or other facilities without appropriate supervision when their age or circumstances make unsupervised use unsafe.

Smoking

Smoking is not permitted inside the accommodations.

Smoking is only allowed outside. Cigarette butts must be fully extinguished and disposed of in the designated ashtrays.

Please do not discard cigarette butts in gardens, waste bins, swimming pools or anywhere else on the resort.

Pets

Pets are not permitted at the resort unless express prior permission has been granted.

Peace and Consideration for Other Guests

Grand Windsock is a place where everyone should be able to enjoy a relaxing stay.

We therefore ask you to be considerate of other guests and avoid excessive noise.

Quiet hours begin at 11:00 PM throughout the resort. From that time onward, music, conversations and other sounds must be kept at a level that does not disturb other guests.

Please also be mindful of noise levels before 11:00 PM.

Our security team monitors noise levels and will speak to guests if disturbances occur. Please follow their instructions promptly.

Alcohol, Drugs and Unacceptable Conduct

Alcohol consumption is permitted provided it does not cause disturbances, unsafe situations or inappropriate behavior.

The use or possession of illegal substances is prohibited.

Aggressive, threatening, intimidating or discriminatory behavior toward guests, staff or anyone else at the resort will not be tolerated.

Barbecues and Open Flames

Barbecuing is permitted only in designated areas and in accordance with applicable safety requirements.

Never leave a barbecue unattended and ensure that it has cooled completely after use.

Open fires, fireworks and other activities posing a fire risk are not permitted without express prior approval from Grand Windsock Bonaire.

Safety

Always follow instructions from resort staff and security personnel and comply with all applicable safety rules.

Emergency exits, evacuation routes, firefighting equipment and other safety facilities must never be blocked or misused.

Please report unsafe situations to Reception or Security as soon as possible.

Personal Belongings

Guests are responsible for their personal belongings.

Grand Windsock Bonaire is not liable for loss, theft or damage to personal belongings to the extent permitted by applicable law.

We recommend storing valuables securely and locking your accommodation whenever you leave.

Compliance with the House Rules

We kindly ask all guests and their visitors to respect these house rules.

If a house rule is not followed, Grand Windsock Bonaire may take appropriate action depending on the nature and seriousness of the situation. This may include a warning, a request to stop the violation immediately, or charging the actual costs of damage, repairs or additional cleaning.

In cases of serious or repeated disturbances, damage, dangerous behavior or other situations that compromise the safety, peace or stay of other guests or staff, Grand Windsock Bonaire may terminate the stay and ask the guest to leave the resort, to the extent permitted under the applicable terms and conditions and law.

Please follow instructions from our staff and security team. Together, we can ensure Grand Windsock remains a safe, pleasant and relaxing environment for everyone.

Thank You for Your Cooperation

By following these simple guidelines, we can work together to keep Grand Windsock Bonaire a welcoming, safe and relaxing place for everyone.

We wish you a wonderful stay on Bonaire!

Team Grand Windsock Bonaire

Service is in our nature.

Direct contact

+599 717 53 63

Address details
EEG Boulevard 3
Kralendijk, Bonaire
Dutch Caribbean

CRIB number
310015900

Chamber of Commerce
10487

Bank details
RABOBANK - NETHERLANDS
IBAN: NL16 RABO 0344 4663 61
Payments in EUR and USD (double currency account)

Bank details
RBC ROYAL BANK N.V. - BONAIRE
Swift Code (BIC): RBTTBQBN
Account number: 8400 0009 0002 5898
Payments in USD